Last checked: April 5, 2026 at 14:32 UTC
Service
Status
AI Tutor
Question answering and explanations
Operational
Platform & Dashboard
Web application, login, and account management
Operational
Practice Quizzes
AI-generated quiz generation and scoring
Operational
Essay Feedback
Written work analysis and critique
Operational
Billing & Payments
Subscription management via Paddle
Operational
Email notifications
Transactional and account emails
Operational
Uptime — last 90 days
Past incidents
Elevated AI response latency
Resolved
Feb 22, 2026
Between 09:14 and 10:47 UTC, AI tutor responses were slower than normal due to upstream model API congestion. No data was lost. Average response times returned to normal at 10:47 UTC.
Billing webhook delays
Resolved
Jan 8, 2026
A subset of new Pro upgrades were delayed by up to 30 minutes due to a misconfigured webhook endpoint. Affected accounts were manually upgraded. No payments were affected.
No other incidents in the past 90 days.